• Welcome to your new Gnomio site

    Now, you are in control!

    Moodle is an open-source Learning Management System (LMS) that provides educators with the tools and features to create and manage online courses. It allows educators to organize course materials, create quizzes and assignments, host discussion forums, and track student progress. Moodle is highly flexible and can be customized to meet the specific needs of different institutions and learning environments.

    Moodle supports both synchronous and asynchronous learning environments, enabling educators to host live webinars, video conferences, and chat sessions, as well as providing a variety of tools that support self-paced learning, including videos, interactive quizzes, and discussion forums. The platform also integrates with other tools and systems, such as Google Apps and plagiarism detection software, to provide a seamless learning experience.

    Moodle is widely used in educational institutions, including universities, K-12 schools, and corporate training programs. It is well-suited to online and blended learning environments and distance education programs. Additionally, Moodle's accessibility features make it a popular choice for learners with disabilities, ensuring that courses are inclusive and accessible to all learners.

    The Moodle community is an active group of users, developers, and educators who contribute to the platform's development and improvement. The community provides support, resources, and documentation for users, as well as a forum for sharing ideas and best practices. Moodle releases regular updates and improvements, ensuring that the platform remains up-to-date with the latest technologies and best practices.

    Links of interest:

    (You can edit or remove this text)

Available courses

UC3: Promote Food and Beverage Product

Promote Food and Beverage Products (Food and Beverage Services NC II)

This unit equips learners with the essential knowledge, skills, and attitudes to effectively promote food and beverage products in a hospitality setting. It focuses on enhancing customer experience and boosting sales through product knowledge, suggestive selling, and upselling techniques. By the end of this module, learners will be confident in their ability to recommend items that suit customer needs while increasing revenue for the establishment.

3.1 Know the Product

Learners will:

  • Understand the features, ingredients, and preparation methods of menu items.

  • Familiarize themselves with current promotions, bestsellers, and specialty offerings.

  • Be able to confidently answer customer inquiries and make informed recommendations.

3.2 Undertake Suggestive Selling

Learners will:

  • Apply effective communication techniques to offer complementary food and beverage items.

  • Learn timing and customer cue recognition to make relevant suggestions.

  • Enhance the overall dining experience by anticipating customer needs.

3.3 Carry Out Upselling Strategies

Learners will:

  • Use strategic approaches to encourage the purchase of higher-value items or add-ons.

  • Practice upselling in a polite, non-intrusive manner to maximize guest satisfaction.

  • Understand the balance between customer care and revenue generation.